This Privacy Policy explains how Wandering Wineaux collects, uses, shares, and safeguards personal information when you visit wanderingwineaux.com, contact us, or use our event services, including mobile bartending, charcuterie and grazing, and mobile catering carts.
By using our website or services, you agree to the practices described here.
WHAT WE COLLECT
Information you provide
• Contact details such as name, email, phone number
• Event details such as date, time, venue, guest count, service selections, and preferences
• Business details for corporate events such as company name and billing contacts
• Communications such as inquiries, emails, texts, and reviews
• Payment-related information handled by our payment processor (we do not store full card numbers)
• Age-related confirmations for alcohol service and any required incident logs or refusal-of-service notes
Information collected automatically
• Device and usage data such as IP address, browser, pages viewed, time on site, and referring URLs
• Cookies and similar technologies used for site function, analytics, and, if enabled, advertising measurement
Information from third parties
• Scheduling, forms, and CRM tools
• Payment processors and invoicing systems
• Marketing and analytics platforms
• Venues, planners, and vendors you direct us to coordinate with
HOW WE USE INFORMATION
• Provide quotes, proposals, and event confirmations
• Deliver services on event day, including staff scheduling and logistics
• Process payments and send invoices or receipts
• Communicate about your event and respond to questions
• Personalize offerings and improve our site and services
• Maintain safety and legal compliance, including TABC requirements for alcohol service
• Send marketing communications where permitted, with an option to opt out
• Detect, prevent, and respond to fraud, abuse, security risks, or legal requests
LEGAL BASES WHERE REQUIRED
Where a law requires a legal basis (for example in the EEA/UK), we rely on one or more of the following: performance of a contract, legitimate interests, consent, and compliance with legal obligations.
COOKIES AND ANALYTICS
We use necessary cookies for site functionality and may use analytics and advertising cookies or pixels to understand site usage and measure campaigns. You can control cookies in your browser settings. If you are in a region that requires consent for non-essential cookies, we will honor your selection via our banner or settings tool if implemented.
TEXT MESSAGES AND EMAILS
If you provide your phone number or email, you may receive service and marketing messages. Message and data rates may apply. You can opt out of marketing texts by replying STOP and of marketing emails by using the unsubscribe link. Service messages related to an active booking are not marketing and you may still receive them.
CHILDREN AND AGE LIMITS
Our services involve alcohol. We do not knowingly collect personal information from children under 13, and our booking process is intended for adults 18+. Alcohol service at events is restricted to guests 21+ under applicable law. Contact us if you believe a minor has provided personal information so we can delete it.
HOW WE SHARE INFORMATION
We do not sell personal information. We may share information with:
• Service providers and vendors who help us operate (hosting, email, forms, scheduling, payments, marketing, analytics, insurance)
• Event partners you ask us to coordinate with (venues, planners, rentals)
• Authorities or other parties when required by law or to protect rights and safety
• Successors in the event of a business transfer
If we use advertising or analytics partners that qualify as “sharing” for cross-context behavioral advertising under certain state laws, you may opt out as described below.
DATA RETENTION
We retain personal information for as long as needed to provide services, comply with legal obligations (including incident logs and tax records), resolve disputes, and enforce agreements. When no longer needed, we delete or de-identify information according to our retention practices.
SECURITY
We use reasonable administrative, technical, and physical safeguards appropriate to the nature of the information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
YOUR PRIVACY RIGHTS
Depending on your location, you may have rights to:
• Access, correct, or delete personal information
• Obtain a portable copy of certain information
• Opt out of targeted advertising or certain profiling
• Withdraw consent where we rely on consent
• Appeal a decision if we decline your request
How to exercise your rights: contact us using the details below. We may ask for information to verify your identity and location. Where allowed, you may use an authorized agent. We will not discriminate against you for exercising your rights.
STATE AND REGIONAL NOTICES
California residents
You may have rights under the California Consumer Privacy Act (as amended by CPRA). We do not sell personal information. If we “share” personal information for cross-context behavioral advertising, you can opt out by contacting us. You may also request access, correction, deletion, and information about our data practices.
Texas residents
We strive to comply with the Texas Data Privacy and Security Act. Texas residents can submit requests to access, correct, delete, or opt out of targeted advertising. If we deny your request, you may appeal by emailing us with “Privacy Appeal” in the subject line.
EEA/UK residents
You may have GDPR rights as noted above. We may transfer information to the United States and other countries. Where required, we use appropriate safeguards such as standard contractual clauses.
DO NOT TRACK
Some browsers send Do Not Track signals. Because there is no consistent industry standard, we do not respond to these signals. We honor applicable legal requirements and your specific consent or opt-out settings where provided.
THIRD-PARTY LINKS
Our site may link to third-party websites or services. Their privacy practices are their own, and we encourage you to review their policies.
CHANGES TO THIS POLICY
We may update this Policy from time to time. The “Effective date” shows when it was last revised. Significant changes will be posted on our site.
CONTACT US
Questions or privacy requests:
• Use the contact form on our website, or
• Email the address listed on our Contact page with the subject line “Privacy Request”
Please include your name, contact information, your relationship to us (e.g., prospective client, event guest, vendor), and your request. If you are submitting on someone’s behalf, state your authority to do so.
ADDITIONAL INFORMATION FOR EVENT GUESTS
If your information is provided by a host or venue (for example, for headcounts, seating, or alcohol service compliance), we process it to help deliver the event safely and legally. If you prefer we not retain your information after the event, contact us and we will honor valid requests consistent with our legal obligations.
INCIDENT LOGS AND ALCOHOL SERVICE
To comply with applicable alcohol service laws and training, our team may maintain limited logs of service refusals or incidents. These records are retained only as long as necessary for safety, insurance, or legal reasons.
DATA CONTROLLERS
For website visits and direct bookings, Wandering Wineaux is the entity responsible for your information. If you contract with us through a venue, planner, or marketplace, those parties may also be independent controllers of your information under their own privacy notices.